Privacy Policy

INTRODUCTION

This General Privacy Policy (also referred to as the ‘Privacy Policy’) provides information on the collection, use, sharing and processing of personal information by Redhawk in connection with your use of its website, mobile applications, and social media pages that link to this Privacy Policy, your interactions with Redhawk during in-person meetings or at Redhawk events, and in the context of other offline sales and marketing activities. This Privacy Policy also explains the choices you have in relation to these processing activities.

The Privacy Policy is updated in order to comply with legal requirements or to meet changing business needs.

As used in this Privacy Policy, ‘personal information’ or ‘personal data’ means information that relates to an identified individual or to an identifiable individual. For example, this could include your name, address, email address, business contact details, or information gathered through your interactions with us via our websites or at events.

SCOPE OF THE PRIVACY POLICY

Privacy Policy regarding the manner in which Redhawk processes personal information.

• 1. Visitors and users of the various Redhawk sites, including our websites www.redhawkrealestate.com, computer, mobile software applications and social media pages are linked to this Privacy Policy collectively referred to as the sites:
• 2. Collaborators, suppliers, business partners and their representatives
• 3. Subscribers to the Redhawk Newsletter
• 4. Potential clients, clients and their representatives
• 5. Attendees to Redhawk events

When browsing through our sites, you may also choose to connect with other third party sites, services, applications and other features, please be aware that these third parties, and not Redhawk, may gather and process your personal information. Redhawk has no control over how this information is gathered and or processed. Please take a moment to read the privacy policies and pertinent information of these parties before enabling and using their sites and features.

Redhawk is responsible for gathering and processing your personal information collected on-line and off-line as follows:

Personal off-line information about you may be gathered during our one-on-one interactions, at our events, conferences or meetings.

Personal On-line information about you may be gathered from your activities and interaction on our sites such as product , service inquiries, subscription to the newsletters and magazines. Personal information may also be compiled via communication tools such as telephone and email. Besides it may also be collected through the use of cookies and/ or provided by third party sources such as data collecting agencies with whom you may not have a relationship with. Pertaining to information about cookies please read the detail section herewith included.

The collected information may include the following:

• Your name, physical address, emails, and telephone numbers;
• Demographic details, when tied to personal information that identifies you;
• Photos and reviews
• Transactional data, financial details and payment methods;
• Company data such as the name, size and location of the company you legally represent and/or are associated with Data from surveys and publicly available information, such as social media postings
• Unique IDs such as your mobile device identifier or cookie ID on your browser;
• IP address and information that may be derived from IP address, such as geographic location;
• Information about a device you use, such as browser, device type, operating system, the presence or use of "apps", screen resolution, and the preferred language;
• Behavioral data of the internet connected computer or device you use when interacting with the sites, such as advertisements clicked or viewed, sites and content areas, date and time of activities or the web search used to locate and navigate to a site.

Please be aware that Redhawk does not control the content that you may post to Redhawk online communities or social networks. Please consider whether you want to submit personal information to these forums or social networks and whether you wish to make your profile available to other users, and you should tailor any content you may submit accordingly.

Redhawk may use personal information for the following purposes:

• To communicate and respond to your requests and inquiries - In order to provide an adequate communication and to promptly address your requests, we need to process information about you and therefore have a legitimate interest in processing this information.
• To deliver functionality on our sites and for their technical and functional management
• To add and process subscriptions to the Redhawk newsletter
• To market our products and services or related products and services, and to customize our marketing and sales activities to suit your interests - these marketing activities will be based on your consent when your personal information was collected
• To engage in transactions with customers, suppliers and business partners and to process orders related to Redhawk inventory objects and services - to facilitate any transaction and or contractual agreement with a customer, suppliers and business partners
• To analyze, develop, improve and optimize the use, function and performance of our sites and services
• To manage the security of our sites, networks and systems
• To comply with applicable laws and regulations and to operate the business

We Retain your Personal Information as follows:

• If you have subscribed to a Redhawk account, your account information will be retained for as long as you maintain an active account.
• Information collected for the purpose of engaging in a transaction(s) with our customers, suppliers and business partners, and to process purchases of our products and services, will be retained for the duration of the transaction or services period, or longer as necessary for record retention and legal compliance purposes.
• If you have subscribed to our newsletter, your subscription data will be retained for as long as you are subscribed to our newsletter database.
• information such as your email address or phone number collected online on our sites or offline from our interactions with you at Redhawk events and conferences, and used for direct marketing and sales activities will be retained for as long as we have an active (customer) relationship with you. We consider you as an active contact if 1. you have interacted with Redhawk or updated your contact details and preferences in the past 18 months; and 2. you have not made a deletion request.
• Personal information needed to retain your opt-out preferences is retained for 20 years, or long as necessary to comply with applicable law.

Sharing Your Personal Information:

Within in Redhawk, your personal information is accessed by authorized personal limited and only in order to facilitate communication and to perfumes their job functions Redhawk does not share your personal information with third parties. Securing Your Personal Information: Redhawk has implemented appropriate technical, physical and organizational measures designed to protect personal information against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access, as well as all other forms of unlawful processing. Following are a list of options you have pertaining to how your Personal Information is gathered and processed:

• Opt-out of our use of your personal information -You may withdraw consent you have previously agreed upon for the processing of information.
• Delete personal information - You can request Redhawk to erase or delete all or some of the information about you.
• Change or correct personal information - You can request us to edit, update, correct, modify your personal information
• Object to, or limit or restrict use of personal information - You can ask us to stop using all or some of your personal information.
• Right to access and/or have your information provided to you - You can request Redhawk for a copy of information about you and can ask for a copy of information about you provided in machine readable form if you reside in the EU or other country that provides you this right as a matter of law.

You can exercise these choices in accordance with applicable laws as specified on our Privacy Choices page, or by clicking on this link and sending us a message via this “Contact” form.

Minor’s privacy

Redhawk’s sites are not directed to minors and we do not promote or market our services to minors. If you believe that we have mistakenly or unintentionally collected personal information of a minor through our sites without appropriate consent, please notify us through our contact form so that we may immediately delete the information from our servers and make any other necessary corrections. Additionally, please use this same form to request removal of content or information that was posted to our sites when the registered user was under the age of 16. Please note that such requests may not ensure complete or comprehensive removal of the content or information, as, for example, some of the content may have been reposted by another user.

Below is Redhawk’s Contact Information Where you can Reach us with Questions, Comments and/or Complaints:

If you believe your personal information has been used in a way that is not consistent with the Privacy Policy or your choices, or if you have additional questions, comments or suggestions related to this Privacy Policy, please contact our Data Protection Officer by filling out our Contact form.

Written inquiries to the Data Protection Officer may be addressed to:

Carrer Concepcion 28c, 07012, Palma de Mallorca, Mallorca, Spain
Telephone: + 34 674532655
Email: mallorca@redhawk-realestate.com

Dispute Resolution or Filing a Complaint -

If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with this Privacy Policy and in accordance with applicable law.

You also have the right to file a complaint with a competent data protection authority if you are a resident of a European Union member state.

Dispute Resolution in the UE -

Below is the link to the European Commission's platform for Online Dispute Resolution (OS) - https://ec.europa.eu/consumers/odr. You can also access Redhawk's email address in the imprint at the beginning of this section.